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Nerd Surgery IT

Friendly, honest computer help for your home or business

Computer acting up? Setting up something new? Need repairs or upgrades done right? Nerd Surgery IT gives you straight answers, fair prices, and work you can trust — for almost any brand of computer, with Dell systems as a specialty.

Dell Specialty Home Users Small Business Repairs & Upgrades Servers

Remote Support — no visit needed

Remote Support SessionUp to a full hour of troubleshooting, updates, and software help
$95
Secure Remote-Access SetupSafely reach your own computer from anywhere
from $150
Cleanup & MaintenanceA tune-up to get things running smoothly again
from $125
Malware RemovalPriced by the condition of the computer
from $175

On-Site Visits — we come to you

On-Site Service CallTravel, diagnosis, and quick fixes on the spot. No two-hour minimum, no ticking clock — if a job needs more work, we quote it first.
$125
New Computer SetupUnboxed to ready-to-use
from $175
Storage Upgrade & Data MigrationMove everything to a fast new SSD with full data transfer
from $175

Hardware Upgrade Packages

More speed. More storage. More life in your existing machine — without buying a new one. All hardware upgrade services are performed on-site. Nothing is ordered or installed without your approval.

RAM Upgrade Boost multitasking and fix sluggish performance. Includes compatibility check, installation, and memory stress test.
from $95 + parts
SSD Upgrade + Full Data Transfer ⚡ Most Popular Replace a slow spinning hard drive with an SSD. We clone your entire drive — Windows, apps, files — so nothing is lost. Old drive returned to you.
from $175 + parts
RAM + SSD Combo — Best Value Do both upgrades in a single appointment at a combined labor rate. Includes data migration, stress test, and a before/after performance note.
from $200 + parts
Thermal Paste & Cooling Service Laptop or desktop running hot or throttling under load? Fresh thermal paste and a fan clean-out can recover lost speed and prevent damage.
from $75
Laptop Battery Replacement Not holding a charge? We source a compatible battery and swap it out. Most common laptop models covered.
from $65 + part
Hard Drive Health Check & Diagnostic Before you upgrade — or if your drive is acting up — we run a full S.M.A.R.T. diagnostic and give you a plain-English report on its condition.
$45

Add-ons: Pre-upgrade data backup +$35  |  Fresh Windows install (clean slate) +$75  |  Part sourcing & procurement +$15  |  Post-upgrade remote check-in +$35

Parts (RAM, SSD, battery) are billed separately. We can source parts for you, or you can bring your own — compatible parts guaranteed either way. If your existing drive shows signs of failure, we'll let you know before attempting migration so you can decide how to proceed.

Hardware Repairs & Diagnostics

Diagnostic & Repair EstimateCredited toward your repair if you approve it
$75
General Repair LaborDesktops, laptops, and workstations
from $125
Other Component InstallationPower supplies, motherboards, fans, cooling & expansion cards (plus parts)
from $95
Laptop screens, keyboards & portsPlus workstation and server hardware replacements
quoted per project

Parts, software licenses, and shipping are billed separately — nothing is installed or ordered without your approval first.

Servers, Storage & More

Every server project is evaluated and quoted before work begins — no surprises.

Need Help After Hours?

Evenings and weekends can often be arranged by appointment: $150 remote / from $185 on-site. Just call and ask — we'll confirm availability before any work begins.

Monthly Plans — your personal IT person, on call

Personal Care

$39/mo
  • One computer covered
  • One remote support session monthly
  • Troubleshooting, maintenance & software help
  • Priority scheduling
  • Extra remote sessions $85 • On-site visits $110

Household Plus

$59/mo
  • Up to 2 computers covered
  • One remote support session monthly
  • Troubleshooting, maintenance & software help
  • Priority scheduling
  • Additional remote sessions $85 • On-site visits $110

Household Max

$75/mo
  • Up to 3 computers covered
  • One remote support session monthly
  • Troubleshooting, maintenance & software help
  • Priority scheduling
  • Additional remote sessions $85 • On-site visits $110

Business Care

$299/mo
  • Up to 3 computers or users
  • Two remote support sessions monthly
  • Remote-access support & basic maintenance
  • Priority scheduling
  • Extra remote sessions $95 • On-site visits $125

Plans are a convenience partnership, not a repair warranty: monthly sessions don't roll over, hardware and parts are separate, and larger projects are always quoted first. Business plans for more than 3 computers are custom quoted. 30-day minimum enrollment.

The Fine Print, Briefly

Ready When You Are

Let's get your tech working. Call, text, or email to schedule a visit or request a free estimate.

📞 Call or Text (661) 379-7335 ✉️ Email info@nsit-solutions.net

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